We involve the on-site technical support into part of our products, from training operators’ safety and process procedures, guiding equipment erection, plant commissioning to urgent response in case of failure, we provide our customers strong technical support.

We response customers’ operation breakdown in 2-4 hours, diagnose and reply, reach the site ASAP if necessary.

Our service system sets regular customer returns and satisfaction survey to improve future work.

Instant communication with skype or telephone support can ensure customer to reach us in case any problem about our equipment or project.

Our overseas offices or workshop in Germany, India, and South Africa, with sufficient stock of accessories and professional technicians, can offer timely and effective technical support.